Frequently Asked Questions

What dishes work with these coasters?

 

Short and sturdy with a smooth surface to attach to the sticky gel.  The cup bottoms do not need to be completely flat, as most cups aren’t, but they need enough smooth surface area to secure to the gel (about ½ an inch all the way around the bottom).  Avoid irregular bottoms and anything fragile, especially fragile stems.  Glass will work but we highly recommend that you only use unbreakable.  Only use insulated cups since condensation will cause the gel to release.

 

As you can see through the product gallery, you can also use the coasters to hold things that you buy at your grocery store like a coffee cake.  Just make sure the bottom is flat, smooth, and clean before you attach your coasters.  Always keep in mind that the coasters will hold the dish, but big waves might cause food to move.

Eventually, Stay Put Systems hopes to address that problem as well.

 

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What tabletops work with these coasters?

 

The smoother the surface the better.  Hard, flat, non-porous, non-slotted tabletops.  The gel does not stick to teak wood, it slides off possibly from the oils in the wood.

Works with non-oily sealed wood tables.

 

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How many times can the sticky gel be reused?

 

When properly cared for, the manufacturer labels the sticky gel reusable at least 200 times.

 

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Can these be used in extreme waves, such as 3 to 4 feet high, as we see on the great lakes?

 

Indoor simulated testing suggests that they will work quite well under those conditions, provided they are used within the tabletop, dish, and gel care requirements.  However, official testing in that environment has not yet been done.  We look forward to putting them to that test in spring/summer 2019.

 

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How much weight can a magnetic coaster hold?

 

We will be continuing to test and research this question. So far in simulated testing, one standard magnetic coaster held a chip bowl with contents that weighed 2 ½ pounds. Two large coasters held a serving bowl with contents that weighed 7 ½ pounds. Both may be able to go higher, we don’t know yet. Small lake boaters who see less wave action can likely use standard coasters for most things, while large coasters are recommended for great lake style environments. No matter your body of water, we currently suggest that you use large coasters for serving bowls, tall and large stemware, and can coolers. If your serving bowl cannot accommodate two large coasters, use one large coaster and keep the contents fairly light. We look forward to accommodating greater boater entertainment needs as we innovate and refine these coasters over time.

 

Also always keep in mind that the taller a glass/dish, the more stress the magnet and gel will experience during motion, so height will play a large role.

We have not yet established a height limit.

 

 

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My sticky gel is not releasing, what do I do?

 

Sometimes the sticky gel adheres so well that it feels impossible to remove, especially with really smooth surfaces.  As boaters, we want it to be very strong so it can withstand the pull of waves.  However, we also need it to come off.  Don’t panic, you have options and it will come off.  Soak the area with water and gently lift at the edges to allow water to get underneath.  This will slowly release the gel.  You can do the same for removing the coaster.  Gently twist the coaster or base while water gets beneath.  After removal, rinse the gel with warm water and allow it to air dry.

 

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Can I take the base with me from table to table without washing the gel in between?

 

As long as the gel does not get dirty or wet, it can be moved from one table to another before washing.  Make sure each placement happens on a clean and dry surface.

The same is true with your coaster.  Always test for security before use and if you notice that it is not sticking well, it is time for a wash.

 

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Are these dishwasher and microwave safe?

 

No.  They are neither dishwasher nor microwave safe.  To keep clean, use warm water on the sticky gel and use a damp cloth to remove dirt and debris from the magnet and base.

 

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Do these work with Yeti’s?

 

So far, no.  The bottoms of the Yeti’s that we have tested are irregular and do not provide enough smooth surface area to reliably connect with the gel.  A small Yeti for cans did okay, but not well enough to comfortably recommend.  Stay tuned, maybe we can find a solution.

 

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Are there temperature limits for the sticky gel and magnet?

 

Yes.  The sticky gel should not go below -4 degrees or exceed 248 degrees farenheit.  The magnet will become brittle at temperatures of -15 degrees farenheit and will lose its power at 170 degree farfenheit.  While warm surfaces are okay, do not attach to hot surfaces.

 

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Does humidity affect the sticky gel?

 

No.  According to the manufacturer, humidity does not affect the sticky gel.  However, if it gets wet it will not re-stick again until it is dry.

 

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Can my stemware break while removing the coaster?

 

Yes.  If your stemware is particularly fragile it can break during removal.  We do not recommend using any stemware, or dishware, that is particularly fragile or has sentimental or other value to you.  If you do use stemware with a fragile stem, be sure to avoid pulling the coaster off by stressing the stem in any way.  Instead, run the coaster and stem under warm water and let the water slowly do the removing.

 

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Will the gel hurt my table or my dish?

 

We have yet to see the gel cause any damage to either a table or a dish. Typically no residual gel is left behind. We have tested them on many types of table material and we saw a slight hue from the gel on aluminum and one plastic table that looked like wood. The hue easily washed off both tabletops. We have not yet seen any residual on any dish or drink ware.

 

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